Privacy

Fredericks Peter LLP (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal information that you provide to us, as well as information we collect from you, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This privacy notice explains how we collect and handle your personal data, outlines your rights and responsibilities, and clarifies when and why your information is processed.

 

Who We Are

We are Fredericks Peter LLP, located at 350 Bay Street, Toronto, ON, M5H 2S6. We are registered with the Office of the Privacy Commissioner of Canada as a data controller under registration number ZB308380. This means we are responsible for managing how your personal information is held and used. Our appointed Privacy Officer is Amanda Peter and can be reached at amanda@frederickspeterllp.com.

 

Information That We Collect

We collect, retain, and use the following types of personal information about you:

  • Personal contact details including title, full name, addresses, phone numbers, personal email, and Skype ID;
  • Date of birth;
  • Copies of your passport or driver’s license.

Additionally, we may collect and handle more sensitive personal information, such as:

  • Marital status and dependents;
  • Social Insurance Number (SIN);
  • Bank account details;
  • Employment location;
  • Citizenship

 

How Information Is Collected

  • We collect personal information:
    Directly from you when you engage our services;
  • Through your connection with one or more of our clients; and
  • From third parties including previous lawyers, financial advisors, and identity verification agencies.

 

How We Use Your Personal Information
We respect your privacy deeply and, except where required by law, will never disclose, share, or sell your personal information without your consent. If you have agreed to our use of your personal data and marketing communications, you may withdraw this consent at any time.

We will process the personal information about you that we collect, store and use for the following purposes:

  • to ensure compliance with our contractual, legal, and regulatory duties;
  • to pursue legitimate interests of ours or third parties, so long as your rights and freedoms are not overridden;
  • to fulfil our engagement terms with you;
  • to conduct identity verification checks;
  • to update and improve our client records; and
  • to send publications, event invitations, and marketing about legal services we believe may interest you.

We only use your personal information for the reasons it was collected unless we reasonably consider another use compatible with the original purpose. If an unrelated use arises, we will inform you and explain the legal grounds permitting it. For sensitive data, we only request what is necessary for the purpose and will always ask for explicit consent. You may change or withdraw consent at any time, which we will honour immediately unless a legal or legitimate reason prevents this. Note that we may process your data without your knowledge or consent if required or permitted by law, consistent with these rules.

 

Consequences of Not Providing Your Personal Information
You are not required to provide personal data to us. However, since this information is essential to delivering our services or fulfilling legal duties, we cannot act for you as a client without it.

 

Your Rights
By law you have the right to:

Be informed of:

  • the personal information we hold about you;
  • the reasons for processing it;
  • the categories of personal data involved;
  • the recipients to whom your information has or will be disclosed;
  • how long we plan to keep your personal data;
  • if not collected directly from you, the source of the information;

You may request access to your personal data (known as a “data subject access request”), which allows you to receive a copy of the information we hold and verify we are processing it lawfully.

You may request correction of your personal data, enabling you to have any incomplete or inaccurate information amended.

You may request the deletion of your personal data, asking us to remove it where there is no valid reason for continued processing, including when you have objected to such processing.

You may object to processing based on legitimate interests (ours or a third party’s) where your specific situation justifies it, as well as object to direct marketing processing.

You may request the restriction of processing, temporarily suspending it, for example while verifying its accuracy or lawful basis.

You may request that your personal data be transferred to another party.

You have the right to complain to a privacy supervisory authority.

Access to your personal data or exercising other rights will be free of charge, though a reasonable fee may be applied if requests are unfounded or excessive. We may refuse such requests in those circumstances. To protect your privacy, we may ask you to verify your identity before acting on requests. For any requests to access, correct, erase, object, or transfer your personal data, please contact Amanda Peter in writing.

 

Sharing and Disclosing Your Personal Information

We will not share your personal data without your consent except as outlined in this Privacy Policy or where legally required. Sometimes we must share your information with third parties such as:

  • business partners;
  • professional organisations;
  • suppliers and service providers;
  • regulatory authorities and ombudsmen;
  • financial institutions;
  • debt collection and tracing agencies;
  • credit reporting agencies;
  • private investigators;
  • courts and tribunals;
  • federal and provincial government bodies.

All processors acting on our behalf process your data strictly according to our instructions, this privacy notice, applicable privacy laws, and maintain appropriate security and confidentiality measures. Consequently, your personal information may be held both by us and by the parties mentioned above.

 

Safeguarding Measures

We have implemented suitable security protocols to protect your personal information from accidental loss, unauthorized access, misuse, alteration, or disclosure. Furthermore, access to your personal information is restricted to employees and third parties with a legitimate business need. They process your information only on our instructions and are bound by confidentiality obligations. We also have procedures to address suspected data breaches and will notify you and any relevant regulator where legally required.

 

How Long We Keep Your Personal Information

Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting obligations. When determining retention periods, we consider the quantity, nature, and sensitivity of the data, risks of unauthorized use or disclosure, the processing purposes, possible alternative methods to achieve those purposes, and applicable laws. If you consent to marketing communications, we will retain your data until you withdraw consent or notify us otherwise.

 

Lodging A Complaint

We process your personal information in line with this privacy notice and applicable privacy laws. However, if you wish to file a complaint about how we handle your data or are dissatisfied with our response, please contact our Privacy Officer, Amanda Peter, at amanda@frederickspeterllp.com. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.

 

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time and will provide you with a revised version when substantial changes occur. We may also notify you periodically about how your personal information is processed. For any questions or concerns about our privacy practices, please contact our Privacy Officer, Amanda Peter, at amanda@frederickspeterllp.com.